To book an initial visit or follow up visit please use our online booking system or call our clinic at 778-484-9922.


Accepting ICBC patients for Acupuncture, Massage, Kinesiology and Counselling

Acupuncture

Acupuncture is a very versatile healing art and treats a wide range of conditions by stimulating circulation of Qi (energy) and blood and balancing the nervous and endocrine systems. Whether you are recovering from an injury, managing a medical ailment, or trying to maintain a healthy system our acupuncturists can provide you with the individual treatment necessary to regain your health. Patie... Read More

Acupuncture is a very versatile healing art and treats a wide range of conditions by stimulating circulation of Qi (energy) and blood and balancing the nervous and endocrine systems. Whether you are recovering from an injury, managing a medical ailment, or trying to maintain a healthy system our acupuncturists can provide you with the individual treatment necessary to regain your health. Patients who come to our clinic find relief of their symptoms, and also reduce stress, improve energy, and receive a huge boost to their immune system.


Registered Massage Therapy


Counselling / Psychology / Mental Health

WHAT IS CLINICAL COUNSELLING? Clinical counselling helps people improve their mental, emotional and physical health while encouraging positive relationships with self, others and the larger community. The building of a trusting and comfortable relationship between client(s) and counsellor is important as counselling may cover topics of distress, therefore questions or comments on the counsel... Read More

WHAT IS CLINICAL COUNSELLING?

Clinical counselling helps people improve their mental, emotional and physical health while encouraging positive relationships with self, others and the larger community. The building of a trusting and comfortable relationship between client(s) and counsellor is important as counselling may cover topics of distress, therefore questions or comments on the counselling process are invited at any time.


Osteopathic Manual Therapy

Osteopathy is a gentle manual therapy aiming to support to the body’s own natural healing abilities. Evidence supports its use in the treatment of many physical conditions, including joint pain, low back pain, sciatica, minor injuries, some types of neck pain and headache. Osteopathy has also been found to help with cramp, digestive problems, circulatory problems, osteoarthritic and rheumatic p... Read More

Osteopathy is a gentle manual therapy aiming to support to the body’s own natural healing abilities. Evidence supports its use in the treatment of many physical conditions, including joint pain, low back pain, sciatica, minor injuries, some types of neck pain and headache. Osteopathy has also been found to help with cramp, digestive problems, circulatory problems, osteoarthritic and rheumatic pain, nerve pain, and fibromyalgia. In today’s fast-paced world, few people are free from the effects of stress. Research suggests that osteopathic treatment can be an effective way to relieve tension and overcome the inability to relax.


Kinesiology


Relaxation Therapist (Non-Registered)

A relaxation massage is a smooth, gentle treatment that relieves muscular tension, increases circulation, and promotes a general sense of relaxation. These relaxation massages are preformed by Alex Neilson who is currently enrolled in a registered massage therapy course and is set to become registered in September 2025.

Kyle was born May 16th, 1991 and grew up in Kamloops before moving to Calgary where he completed the 2200 hour Massage Therapy Diploma from Mount Royal University in 2019. After graduating, Kyle worked at the Fairmont Chateau Lake Louise Spa and one year later started at a clinic in Calgary. Then after completing the difficult process of transferring his RMT credential from Alberta to BC he moved to Kelowna in the spring of 2022 and has been working at Balance Point Acupuncture ever since.

As an RMT who understands how trauma, thoughts and beliefs increase the sensitivity of the nervous system and result in increased pain and tension, Kyle strives to create a calming, safe and judgment free space where his clients can relax and discuss anything. With the desire to deepen this understanding and positively impact his clients he has taken a number of additional courses. These include Trauma Informed Care, Cognitive Behavioral Therapy, and most recently Pain Reprocessing Therapy.

Pain Reprocessing Therapy is a new highly effective way to treat chronic pain that was used in the Bolder Back Pain Study completed at Colorado University in 2018. It showed that misfiring neural pathways is what caused pain to become chronic and not structural issues in the people selected. In this study 66% of patients were pain free or nearly pain free and 98% had significant improvements after 8 PRT sessions over 1 month. With most results being stable at a one year follow up. The methods used in PRT work to correct these neural pathways by educating clients on what pain is, how the signals get mistaken and gathering both circumstantial and experiential proof that rewires the danger the brain places on these signals.

Kyle’s massage treatments are a unique blend of clinical massage, educational conversation and effective homecare with a touch of spa elements. Such as a hot towel and using a heated neck pillow to help relieve your neck tension. When it comes to pressure, Kyle prefers to find a happy medium that is enough to be effective while still being relaxing. However he is 6’2” and has been rock climbing for 17 years so if you want more pressure all you need to do is ask. Kyle has also had a number of physical issues himself including knee pain, back pain, shoulder dislocations, and forearm pain. After healing his own pain issues he gained even more understanding of the body and an ability to better relate to how hard it is to be limited by pain.

So if you’re looking for a uniquely relaxing and therapeutic treatment from a positive and understanding RMT that is customized to your preferences and goals Kyle is the RMT for you.

Kyle was born May 16th, 1991 and grew up in Kamloops before moving to Calgary where he completed ... Read More

We are all human beings, and we all have strengths and weaknesses. There are times in life when each one of us will encounter challenges or difficult situations. In those times, it takes courage to reach out and ask for help, but we are all in this together, and there is help here.

Being of service to another human being and finding a way to help is a privilege I am grateful for whenever it is presented to me. My goal is to do just that, to help my clients find a way to work through the challenges of life in a way that best suits who they are in a safe, non-judgmental and collaborative approach. You already have everything you need to be happy and overcome the obstacles life has put in your way. My job is to help you discover and develop those strengths.

READ MORE

I am a passionate professional who continues to strive to improve my skillset while bringing passion to working with both youth and adults in hopes of providing them further opportunities to thrive and grow as they overcome the challenges of life. In addition to my university education I am also certified in Emotion-Focused Therapy and EMDR and have experience as a trauma-informed therapist. My culturally informed style of counselling is a blend of humanistic and client-centered theoretical approaches in which I apply a variety of different techniques based on the need of the individual client.

I have been blessed with a vast range of experiences in my professional career as a teacher, program director, athlete, coach, father of 3 adult children, and a small business owner. As a result of these opportunities and experiences, I feel I have a balanced perspective and a wide range of skills, interests, and abilities that make me very adaptable to any new challenge set before me. I also feel that this well-rounded skill set, coupled with having overcome challenges in my own life will serve me well as I continue to seek new opportunities to connect with and help people as a counsellor.

DEMOGRAPHIC: Children, Youth, Adults, Couples and Group Therapy

SPECIALTIES/AREAS OF FOCUS: Self-Esteem, Depression, Anxiety, Thoughts of Suicide and Self-harm, Addictions, Sports Performance & Mentals Skills Coaching, LGTBQ+, Trauma (recent, acute, or historic), Grief & Loss, Addiction, ADHD, Stress, Family Conflict, Life Coaching, Life Transitions, Parenting, Relationship Issues, Men’s Issues, Trauma.

We are all human beings, and we all have strengths and weaknesses. There are times in life when e... Read More

Travis Irmen RMT graduated the 3000- hour Massage Therapy program from the Okanagan Valley College of Massage Therapy in 2013 and has since practiced in both Winfield and Kelowna.

Travis prefers to guide the body back to optimal alignment and balance by using Myofascial Release, Craniosacral Therapy and a wide range of musculoskeletal techniques. He combines these modalities into a truly customized recipe in order to meet every patients’ unique needs. He believes that “treatment doesn’t have to hurt to work” and uses his hands to feel exactly what the tissue needs before moving into lighter or deeper modalities.

Since graduating from OVCMT, he has expanded his knowledge in Biodynamic Cranial Sacral Therapy; a two- year training of cross- disciplinary studies in embryology, neurology, attachment psychology, and Trauma Processing, as well as traditional anatomy and holistic somatics.

His patients appreciate his gentle, contagiously positive attitude and ease of knowledge in the health field, his ability to listen to their needs and provide safe, effective treatment and home care.

Travis Irmen RMT graduated the 3000- hour Massage Therapy program from the Okanagan Valley Colleg... Read More

Hailey McCloskey graduated from Okanagan Valley School of Massage Therapy in July 2022, and is excited to be joining the team at Balance Point. She comes to the practice of massage therapy with a lifelong passion for holistic health. Hailey enjoys using a variety of different techniques like Myofascial Release, Neuromuscular techniques, and Swedish Massage to work with clients on their road to enhanced mobility and recovery from injury and pain. Hailey received formal training at the School of Toronto Dance Theatre and the University of British Columbia (B.A. Majoring in Anthropology). She relocated to Kelowna in 2020 after a career as a professional dance artist, primarily working in social and community engagement. In her time as a dance artist, she trained in movement modalities such as developmental movement patterning (Body Mind Centering), contact improvisation, and yoga. She allows these practices to inform a client centered practice of care, with a creative and compassionate approach to dealing with pain. In her free time, Hailey still loves to dance as well as hike, cycle, swim, and write.

Hailey McCloskey graduated from Okanagan Valley School of Massage Therapy in July 2022, and is ex... Read More

Dr Travis McIndoe (DTCM) is both an acupuncturist and master herbalist. He has received a Masters degree in acupuncture with a special focus in the treatment of pain from Nanjing University of Traditional Chinese Medicine, the #1 ranked Chinese medicine university in China. He has lived in Asia for over ten years and has received advanced training in Taiwan and China in treating pain, infertility, depression, and many other conditions. He has obtained certificates from Zhe Zhang University of Chinese Medicine, Nanjing University of Chinese Medicine and and the Taiwan International Medical Training Center in Taipei. Travis has also interned as an acupuncturist at Taipei Hospital, Nanjing University Hospital, and Zhe Jiang University hospital. He has studied acupuncture with and been taught by some of the top acupuncturists from China, Taiwan, and North America learning powerful techniques capable of producing dramatic results in short periods of time. He has traveled great distances from Sri Lanka to China to Costa Rica to learn from the most renown acupuncturists and clinical herbalists, spending time with them and interning in their clinics. Travis received both Acupuncture and Master Herbalist diplomas from the Alberta College of Acupuncture and Chinese Medicine.

Dr Travis McIndoe (DTCM) is both an acupuncturist and master herbalist. He has received a Masters... Read More

Yin Wei Wu (Vivi Wu) was born in Taiwan and grew up in a Chinese medicine culture where she experienced so many successful cases treated by this old and acupuncture and traditional Chinese medicine. Yin Wei earned both Acupuncture and Master herbalist diplomas from ACATCM, a satellite school of Beijing University of Chinese Medicine. She has learned advanced treatment techniques for chronic conditions in Taiwan and China, also received certificates from both Zhe Zhang University of Chinese Medicine and the Taiwan International Medical Training Centre.

Vivi has apprenticed with some of Taiwan’s top acupuncturists and herbalists. She is a registered acupuncturist with the College of Traditional Chinese Medical Practitioners of British Columbia and is in the process of attaining ABORM (American Board of Oriental Reproductive Medicine) certification specializing in the use of acupuncture and Chinese medicine in the treatment of infertility and women’s health issues. Yin Wei looks forward to using natural healing to help you and your loved ones with your health concerns in this beautiful Okanagan Valley.

Yin Wei Wu (Vivi Wu) was born in Taiwan and grew up in a Chinese medicine culture where she exper... Read More

Alex Nielson was born and raised in Kelowna. She is currently attending the registered massage program at First College and will be taking her board exams in September 2025 to become registered.

Her keen interest in health and wellness and helping others led her to massage therapy. She understands the positive impact of the mind-body connection and takes a holistic, relaxation approach to massage.

In her free time, Alex can be found enjoying the outdoors hiking, biking, skiing and paddling out on the water.

Alex Nielson was born and raised in Kelowna. She is currently attending the registered massage pr... Read More

Bryenna Pinske is a Kinesiologist with over 7 years of rehabilitation experience. She graduated in 2016 from UBCO in Kelowna. After University, Bryenna moved to Vancouver Island where she worked in occupational rehabilitation for 2 years. In 2018, Bryenna moved back to Kelowna where she continued to work in occupational rehab as well, has recently expanded her work into long term disability, ICBC, and private rehabilitation. Bryenna has worked with many clients including those with orthopaedic injuries, post surgical rehabilitation, as well as working with those who experience chronic pain.

Bryenna recently completed accelerated training through the Manual Osteopathic College of Canada where she graduated Honours with Distinction in 2023. She is a member of the Canadian Massage and Manual Osteopathic Therapists Association which accepts extended health benefits from various providers.

Bryenna has already completed over 700 hours of hands-on Osteopathic Therapy work with her clients. She has training in Osteoarticulation of the joints, Advanced Myofascial Release, Craniosacral Therapy, Manual Lymphatic Drainage, and Visceral Manipulations. Bryenna is able to work with many ailments including, but not limited to, musculoskeletal injuries, soft tissue injuries, headaches, post-concussion recovery, post-COVID recovery, fibromyalgia and chronic pain, constipation and other gastrointestinal issues, pelvic concerns such as amenorrhea or menstrual pain, as well as many other concerns.

In her free time, Bryenna enjoys paddleboarding, hiking, snowshoeing, and spending time with her two dogs.

Bryenna looks forward to helping her clients progress towards a happier, healthier body using a holistic and integrative approach to healing.

Bryenna Pinske is a Kinesiologist with over 7 years of rehabilitation experience. She graduated i... Read More

May graduated from the Calgary College of TCM and Acupuncture in 2018. She has a passion for helping people and witnessing the improved quality of life of her clients. She believes in cultivating ultimate coherence in mind, body and soul which is emphasized in her treatments. Her experience in acupuncture ranges from treating musculoskeletal pain, chronic pain, insomnia, anxiety, gynecologicals and infertility issues, menopausal management, post- traumatic recovery, digestive disorders, fatigue, and facial rejuvenation. As a certified yoga instructor, she offers expertise in yoga therapy and meditation coaching and has found these to be essential components for health. She integrates these practices of body and mind awareness to facilitate accelerated recovery for her clients. She is constantly striving to expand her knowledge and life experiences to better serve her clients and is ecstatic to be joining the Balance Point team.

May graduated from the Calgary College of TCM and Acupuncture in 2018. She has a passion for help... Read More

Raised in southern Ontario, John moved to the beautiful Okanagan Valley in 2016. His love of problem solving and curiosity about the way things work naturally led to an interest in health and the human body. Deciding to turn this passion into a career, he attended and graduated from the 3000-hour program at the Okanagan Valley College of Massage Therapy.

John considers it a privilege to be a part of his clients’ journey toward wellness. He takes a holistic approach, understanding that all systems play a role in both the experience of pain and dysfunction, and in the process of healing. He believes in the innate healing ability of every body, and he tailors his treatments to the needs and goals of his clients with the intention of facilitating this healing state.

John uses a variety of massage modalities, preferring to use gentler techniques that promote relaxation and tension release in joints and tissues while encouraging movement and a deepened body awareness.

Outside the clinic, John can usually be found enjoying the outdoors or practicing one of his many musical instruments.

Raised in southern Ontario, John moved to the beautiful Okanagan Valley in 2016. His love of prob... Read More

Growing up in a few different environments – from Germany to Manitoba, ending in West Kelowna, BC, – Evelyn has had her share of experiences within cultures and lifestyles. Since her early teenage years, she was inspired to help people through manual therapy, which led her to the Okanagan Valley College of Massage Therapy in Vernon, BC, graduating in 2017. She has subsequently remained and practiced in this region. Once graduated as a Massage Therapist, Evelyn realized that her desire for deeper knowledge within human anatomy and physiology had merely begun. She continued her educational growth through one-on-one training with experienced therapists, taking a series of courses focused on the nervous system, and further developed her training by entering the Canadian school of Osteopathy where she is currently pursuing her fourth and final year. Evelyn believes that the body functions as one dynamic unit, meaning that it needs to be approached in its entirety, not in sectional areas of pain.

When her patients see her for a treatment, she would like them to bring flexible clothing to help facilitate a full body assessment and customize their treatment according to her findings. She usually works without oil, using an osteopathic approach where she incorporates her knowledge and skill-set from school.

Growing up in a few different environments – from Germany to Manitoba, ending in West Kelowna, B... Read More

Select a service from the list on the left
to view available appointment times

Pick a treatment to book


Located at: 303-570 Raymer AVE, Kelowna
Directions & Map |